Customer service: Mon–Fri 8:00–17:00 · +36 62 202 003 · info@viptel.hu Company details My account

Virtual PBX

PBX packages

Take a look at our packages and choose the one that best fits your company and your plans. No minimum term, free setup. The ENTERPRISE AI package includes the AI phone assistant, the AI CRM and call recording. Prices are net, plus 27% VAT.

VIPTEL BASIC
Monthly fee
HUF 4,000 + VAT/month
Up to 5 extensions
For smaller teams, with a simple start.
The basic subscription fee includes:
Up to 5 extensions
Number of main lines: 2 (expandable on individual request)
Incoming number routing / Outgoing call routing / Call forwarding / Follow-me forwarding
Setting up ring groups / Full call list with filtering options / Voicemails
Time conditions for incoming calls (e.g. business hours 8:00–16:00)
Phone book
IVR menu system with unlimited depth (Interactive Voice Response)
Additional features:
Call recording / recording and storage – HUF 5,000 + VAT/month
Call encryption (TLS/SRTP) – HUF 2,000 + VAT/month
Support / phone system configuration fee (on request) – HUF 20,500 + VAT/month
E-fax – HUF 2,000 + VAT/month
AI START – AI phone answering (200 minutes + 200 chat conversations/month) – HUF 10,000 + VAT/month; AI CRM from the MEDIUM plan
Setup: free of charge
Order now
VIPTEL MEDIUM
Monthly fee
HUF 8,000 + VAT/month
Up to 20 extensions
For growing teams, with flexible expansion.
The basic subscription fee includes:
Up to 20 extensions
Number of main lines: 4 (expandable on individual request)
Incoming number routing / Outgoing call routing / Call forwarding / Follow-me forwarding
Setting up ring groups / Full call list with filtering options / Voicemails
Time conditions for incoming calls (e.g. business hours 8:00–16:00)
Phone book
IVR menu system with unlimited depth (Interactive Voice Response)
Additional features:
AI-powered CRM – HUF 6,000 + VAT/user/month
Call recording / recording and storage – HUF 5,000 + VAT/month
Call encryption (TLS/SRTP) – HUF 2,000 + VAT/month
Support / phone system configuration fee (on request) – HUF 20,500 + VAT/month
E-fax – HUF 2,000 + VAT/month
AI START – AI phone answering (200 minutes + 200 chat conversations/month) – HUF 10,000 + VAT/month
Setup: free of charge
Order now
VIPTEL ENTERPRISE AI
Monthly fee
HUF 45,000 + VAT/month
Unlimited number of extensions
Phone system, AI assistant and AI CRM in one plan. Price for new customers.
The basic subscription fee includes:
AI phone assistant: 500 minutes/month (then HUF 25 + VAT/minute)
Website AI chat: 3,000 conversations/month (then HUF 25 + VAT/conversation)
Administrator AI CRM: 1 admin + up to 5 CRM agents
Unlimited number of extensions
Number of main lines: 10 (expandable on individual request)
Incoming number routing / Outgoing call routing / Call forwarding / Follow-me forwarding
Setting up ring groups / Full call list with filtering options / Voicemails
Time conditions for incoming calls (e.g. business hours 8:00–16:00)
Phone book
Internal video conferencing and chat
IVR menu system with unlimited depth (Interactive Voice Response)
CallCentre module
Call recording / recording and storage
WebRTC support (browser-based calling), with TLS, SRTP encryption
CRM integration, API access for custom developments
Paid add-ons:
E-fax – HUF 2,000 + VAT/month
Additional CRM agent: HUF 6,000 + VAT/person/month
Setup: free of charge
Order now
No minimum termcancel at any time
Works with any SIP deviceIP phone, DECT, softphone or browser
Serving our customers since 2012aiming for the best quality and support

Stable operation, fast troubleshooting, professional support

We built our system to handle everyday business needs, whether you have a few extensions or more complex call handling.

Fast implementation

A clear process, fast installation and configuration to your needs, so your new system is up and running quickly.

Reliable support

Fast troubleshooting and helpful customer service for stable operation and business continuity.

Scalable system

The solution grows with your company: add extensions, channels and features easily.
✓ Local phone numbers provided and managed✓ Online admin portal, easy to use with basic IT skills✓ Advanced settings, expandable as needed✓ Works with softphones, SBCs and any SIP device

What the interface looks like

Extensions, call routing and call logs in the browser, nothing to install.

List of extensions
Extensions
Incoming numbers and call routing
Incoming numbers and call routing
Active call status
Active calls

Who do we recommend it to?

For small offices

Fast start-up, simple management, cost-effective operation.

For multiple sites

Central management, flexible control and expandability.

For customer service

Advanced call handling, reports and extra functions as required.

Available from MEDIUM · included in ENTERPRISE AI

AI-powered CRM – HUF 6,000 + VAT/user (extension)/month

An add-on to the virtual PBX from the MEDIUM plan (1 admin + 5 agents are included in the ENTERPRISE AI plan): caller pop-up card on incoming calls, web phone, AI summary of recorded calls and tasks with deadlines.

Details and demo →

With any plan, or on its own

AI START – AI phone answering
HUF 10,000 + VAT/month

Answers calls day and night, replies from your own company information and transfers to a colleague when needed. 200 minutes and 200 AI web chat conversations a month are included; extra minutes and conversations are HUF 25 + VAT each. Setup is free.

Packages and free trial →

Frequently asked questions

Is there a minimum term?

No. The phone system can be cancelled at any time.

Can I keep my current phone number?

Yes, we handle number porting: HUF 2,500 + VAT per number, or HUF 10,000 + VAT for a 10-number block.

Which devices does it work with?

Any SIP-compatible IP phone, DECT system, softphone or the browser-based web phone. Devices from our webshop arrive pre-configured.

Are prices net or gross?

Service fees are net prices, plus 27% VAT. Details are in the Price list (PDF, Hungarian) .

Cloud PBX · no minimum term

Virtual PBX for businesses

A phone system you manage online, with every key feature: call routing, IVR, ring groups, voicemail and detailed call logs. From HUF 4,000 + VAT per month, with free setup.

Questions? Call us: +36 62 202 003 · weekdays 8 am – 5 pm

Call log in the virtual PBX
Free setup
we handle number porting too

Want a quote?

Tell us how many people would use it and what phone system you have now. We'll get back to you and agree the next step.

Request a quote
Contact+36 62 202 003info@viptel.huWeekdays 8:00–17:00

SHOPPING CART

close
HUCallRequest a quote